www.taiwancity.com.my and www.bandartaiwancity.com (“the Taiwan City Website”) is owned and operated by Mal Tai Holdings Sdn Bhd. Mal Tai Holdings Sdn Bhd is committed to protect your privacy and ensure that your personal data is protected. By using the website, you consent unconditionally to the terms of this Policy. If you do not agree with any terms of this Policy, please do not use the Site.
Mal Tai Holdings Sdn Bhd collects the details provided by you on registration and the information we learn about you from your use of our service and your visits to our Website.
We collect information about you when you:
- i. visit the Website, and other sites accessible from the Website;
- ii. register with and buy products or services on the Website;
- iii. contact us by email or by phone.
We may collect additional information in connection with your participation in any events or promotions offered by us and information you provide when giving us feedback. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.
Types of Information Collected
At times, you may be asked to provide your personally identifiable information (“Personal Data”) including, but not limited to, your name, age, telephone number, home address, email address, credit card information, bank account number, interests, etc. in order to enjoy the service we provide.
Security and Accuracy of Information
Mal Tai Holdings Sdn Bhd has endeavoured to take all measures to prevent and minimize risks of unauthorized access to, improper use and the inaccuracy of your information.
You shall ensure that all personal detail provided to Mal Tai Holdings Sdn Bhd is accurate at the point of submission and that Mal Tai Holdings Sdn Bhd is kept abreast and updated of any change in your personal details. If for any reason you believe that your personal information lodged with Taiwan City Website is inaccurate or if you would like to amend and reconfirm your personal information, you may do so by email us your enquiry.
Use of Your Information
Mal Tai Holdings Sdn Bhd will use your information to provide and personalise its service. Mal Tai Holdings Sdn Bhd will use your information to:
- i. manage and improve the Website;
- ii. administer and operate your account;
- iii. process your orders;
- iv. tell you important changes to the “Website” and our services;
- v. manage events, promotions, customer surveys and questionnaires;
- vi. check and verify your identity.
Mal Tai Holdings Sdn Bhd will also use your contact details to communicate with you. Mal Tai Holdings Sdn Bhd may use your information to send you offers and news about products and services which it thinks may be of interest to you. Mal Tai Holdings Sdn Bhd may contact you by post, email, telephone or fax for these purposes.
Disclosure and Transfer of Your Information
Your information will only be used internally by Mal Tai Holdings Sdn Bhd. Mal Tai Holdings Sdn Bhd will never disclose or pass your personal data to anyone else without your consent, except for any successors in title to our business authorized or required by law or to other companies who provide a service to us. We may also use and disclose information in aggregate (so that no individual customers are identified) for the purpose of marketing, promotional, strategic development, research and customer care.
Whenever we transfer personal information to countries outside Malaysia we will ensure that appropriate security measures are taken.